How xcom Live Dealer Tables Operate
Our live-dealer infrastructure streams directly from licensed studios. We operate tables across multiple time zones so our players in Jakarta, Surabaya, Bandung, Medan, and Semarang can find active games during local business hours and evening periods. Each table displays the dealer, the shoe or wheel, and a real-time chat where players can interact. Our dealers follow a consistent ruleset, and the house edge on each game matches industry standards—blackjack typically runs at around non-specific info to non-specific info house advantage, roulette at non-specific info (European) or rules% (American), and baccarat at rules% for banker bets and rules% for player bets.
We do not guarantee outcomes on any game. Live play is governed by real randomness—the dealer's shuffle, the wheel's physics, the cards dealt from the shoe. Our role is to operate the tables fairly and transparently, not to control results. Players are responsible for understanding that all casino games carry a mathematical house edge and that outcomes are uncertain.
Key takeaways
- xcom live-dealer tables run 24/7 from multi-camera studios
- We offer blackjack, roulette, baccarat, and Dragon Tiger
- All transactions use encrypted connections and trusted payment methods
- Account verification is completed before real-money play begins
- Game outcomes are determined by real randomness, not predetermined results
Game Rules and Betting on xcom
Our blackjack tables follow standard rules: the dealer stands on 17, player blackjacks pay 3:2, and doubling down and splitting are permitted under house guidelines. Our roulette wheels are European (single zero) or American (double zero) depending on the table; the ball spins on a real wheel and lands randomly. Our baccarat follows standard Punto Banco rules—players bet on banker, player, or tie, and payouts adjust for the banker's non-specific info commission. Dragon Tiger is a simplified card game where we deal one card to each side and the higher card wins.
How to Place a Bet
Our interface displays chip values and a betting grid. You select chips, click the betting area, and confirm. Once the dealer announces "no more bets," the round begins. We freeze betting automatically when the game commences, so no late bets are accepted. If a system error occurs mid-round, our xcom support team reviews logs and your account history to resolve any dispute fairly.
We do not impose deposit caps during live play—account limits are set during your profile setup and reviewed during standard verification. If you wish to adjust limits or pause your account, our support team (available in English) can assist you through standard verification channels.
Account Security During Live Play
Before you access any live table on xcom, we require that your account passes our standard KYC (Know Your Customer) verification. This means we collect your name, date of birth, address, and a government-issued ID photograph. Our review window is typically one to two business days. Once verified, your account is flagged as active and you can deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet). Each deposit triggers a secondary check to confirm the payment method matches your registered name.
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1
Account creationInitial setup
You provide email and password; we send a verification link to confirm your email address.
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2
KYC submissionDocument upload
You upload ID (passport or national ID), proof of address, and a selfie holding your ID. Our xcom team reviews within 1–2 business days.
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3
Deposit and loginLive play
Once approved, you deposit via your preferred payment method and log into a live table. All traffic is encrypted (SSL); our dealers see only your username, not your full account details.
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4
Withdrawal requestAccount → Withdrawal
To withdraw, you submit a Withdrawal Request through your account dashboard. We verify the request against your KYC file and original deposit method, then process it according to standard timeframes.
All live-dealer play is logged on our servers. Every hand dealt, every spin, every bet is recorded with a timestamp and player ID. If a dispute arises—for example, if you believe a bet was not settled correctly—our support team pulls the session recording and the transaction log to investigate. We aim to resolve disputes transparently and fairly.
Live Dealer vs. Slot Games on xcom
Our xcom platform offers both live-dealer tables and a library of RNG-driven slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). The key difference is the mechanism. Live-dealer outcomes depend on real physical randomness—the shuffle, the spin, the card draw. Slot outcomes depend on a certified Random Number Generator (RNG) that we do not control; instead, we license RNG software from third-party providers. Both are fair, but they operate on different principles.
Live-dealer games typically run on a house edge of 1–non-specific info, whereas slots vary widely depending on the game—some run at (Return to Player), others at non-specific info or lower. On xcom, we list each game's RTP in the game details, but these are theoretical averages over millions of spins; individual sessions will show variance. Neither live-dealer nor slot play guarantees any return.
Game Rules on xcom
We acknowledge that live-dealer gaming and slot play carry financial risk. Our xcom platform provides tools for you to manage your account. You can set a account preferences in your profile (e.g., "no more than our welcome offer per week"), and you can request a temporary pause on your account if you need time away. Our support team can help you adjust these settings and answer questions about your account balance or transaction history.
Our services are available only where local law permits. Users are responsible for verifying that their access and use comply with their own jurisdiction's laws. If you are in a jurisdiction where online gaming is restricted or prohibited, we ask that you do not create an account on xcom.
