How xcom Loyalty Points Work
Our loyalty system runs on a points-per-activity model. Every time you engage with our platform—playing Aviator, joining a Sweet Bonanza tournament, participating in a live-dealer session, or betting on a football match—your account accumulates points. We calculate points based on the activity type and your account tier, so higher-tier members earn points at an accelerated rate than newer players.
Points do not expire as long as your account remains active. We define "active" as any account action within a rolling period; inactive accounts may see point adjustments according to our terms. Your points balance displays in your account dashboard, where you can also view your current tier and progress toward the next one.
Tier Structure and Benefits
We organize our Loyalty Program into four tiers: Bronze, Silver, Gold, and Platinum. Each tier unlocks additional perks as you accumulate points. Bronze is our entry tier, available to all new accounts. Progression to Silver, Gold, and Platinum happens automatically once your account reaches the points threshold for that level.
Tier-specific advantages
Bronze members receive standard point earnings on all activity. At Silver, we increase your point multiplier by rules and offer occasional bonus-point events. Gold tier members enjoy a 1.5x multiplier, priority customer support, and early access to new tournaments. Platinum members receive our highest multiplier at 2x, dedicated account support, and invitations to exclusive seasonal events.
Each tier also unlocks withdrawal benefits. Bronze and Silver accounts follow our standard verification and withdrawal review windows. Gold and Platinum accounts receive expedited processing on withdrawal requests, subject to our standard compliance checks.
Key takeaways
- xcom Loyalty Points accumulate on every account activity—slots, live tables, sports betting
- Four tiers (Bronze, Silver, Gold, Platinum) unlock incrementally higher point multipliers
- Points never expire as long as your account remains active
- Higher tiers unlock faster withdrawal processing and priority support
Points Redemption and Rewards
Our players redeem loyalty points in several ways within the xcom platform. The most common redemption is a direct credit toward your account balance—typically available at a conversion rate of 100 points per bonus unit, though the exact ratio depends on your tier and the current promotion schedule.
We also offer tournament entry fees paid in points. For example, our weekly Mahjong Ways tournaments often allow players to enter using accumulated points rather than cash deposits. This gives our loyal members a chance to participate in scheduled events without drawing on their funds. Similarly, some Gates of Olympus and Fortune Tiger events accept point-based entry from our xcom community.
Additionally, certain exclusive merchandise or account perks—such as temporary point-multiplier boosts or themed profile badges—are available only through point redemption. We rotate these offerings seasonally to keep the redemption menu fresh and aligned with our player base's interests.
Special Events and Seasonal Promotions
Our xcom Loyalty Program runs bonus-point periods during major holidays and sporting events. During Idul Fitri, Idul Adha, Imlek, and Nyepi, we typically boost point-earning rates across all activity categories. Similarly, when Liga 1, Piala AFF, or other football tournaments reach their climax, we often offer elevated points for sports-betting activity.
We also tie loyalty rewards to our slot game schedules. Aviator tournaments in Surabaya regional events (streaming in real time) sometimes award bonus points to participants. Sweet Bonanza and Pragmatic Play slots run featured weeks where points accumulate at 1.5x during specific time windows. Players in Jakarta, Bandung, Medan, and Semarang can watch for our regional promotions, which often include point multipliers tailored to local preferences.
Integration with Payment Methods
When you make deposits via our supported payment partners—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet—your account flags these transactions for loyalty tracking. We credit points not only for gameplay activity but also when you meet certain deposit milestones within a calendar month. For instance, cumulative deposits above a tier-specific threshold during a promotional period may unlock bonus-point awards.
Our withdrawal process also factors into loyalty. When you request a withdrawal through your preferred payment method, the transaction does not deduct loyalty points; we maintain your balance separately. However, reaching higher tiers can accelerate withdrawal verification, as we've already conducted KYC checks on Platinum and Gold accounts.
Game-Specific Point Boosts
We periodically feature specific games within our Loyalty Program. When we highlight Pragmatic Play titles like Gates of Olympus or PG Soft games such as Fortune Tiger, xcom members earn increased points during those weeks. Habanero slots also rotate into featured weeks, where Mahjong Ways and similar titles offer rules or 1.5x point multipliers depending on your tier.
Live-dealer tables—including blackjack, roulette, baccarat, and Dragon Tiger—award points at a consistent rate, though Gold and Platinum tiers see the multiplier applied. Esports betting on Mobile Legends, Free Fire, and PUBG Mobile also contributes to your loyalty balance, recognizing that our player base enjoys competitive gaming beyond traditional slots and tables.